Shipping policy

Shipping Policy
Thank you for ordering from Solastra.

Processing time
Orders are processed within 2-3 business days. Personalised items may take longer.

Shipping methods & delivery times

• UK: Royal Mail 2nd Class, 2-5 business days

• International: Standard international shipping, 7-21 business days

Tracking
Tracking details will be emailed to you once your order has shipped.

Shipping costs
Shipping costs are calculated at checkout.

Delays
We are not responsible for delays caused by the carrier or customs but we’re always here to help if your order is delayed - please don’t hesitate to get in touch.